Philadelphia, Pennsylvania Jefferson Torresdale Hospital is a community Level II trauma center where the ED and trauma departments work together with a shared commitment to deliver the highest level of care. Through one-on-one staff education, detailed chart reviews and ongoing “Trauma Tidbits”

Phoenix, Arizona In 2025, Banner Estrella's Emergency Department served nearly 85,000 patients using direct bedding across its 73 licensed beds, achieving a 1.22 percent left without being seen rate – well below the national average. The accelerated care environment model expedites lower

Neptune, New Jersey Jersey Shore University Medical Center is located on the famous Jersey Shore in New Jersey, a popular summer vacation town that sees seasonal volume increases. The department implemented the use of a “pivot” nurse in order to have rapid

Palo Alto, California Stretcherside nurses at the Marc and Laura Andreessen Pediatric Emergency Department at Stanford Health Care partnered with leadership to redesign pediatric staffing to create a pediatric- specific assignment model that recognizes the unique developmental and clinical needs of children

Washington, D.C. Emergency nurses in the MedStar Washington Hospital Center Trauma and Burn Emergency Resuscitation Department advocate for victims of violence by identifying care gaps and building external partnerships. Key collaborations include the Community Violence Intervention Program, which involves bedside advocacy and

Fairfield, Ohio In response to increasing patient complexity and limited treatment space in the 35-bed ED, Mercy Health – Fairfield Hospital’s emergency department nurses identified an opportunity to redesign patient flow. Through shared decision-making, the team implemented an internal waiting room supported

Naples, Florida The Naples Comprehensive Health Baker Emergency Department earned Silver Level II Geriatric Emergency Department Accreditation by implementing evidence-based, age-friendly practices that improve care for older adults. Through nurse-led interdisciplinary collaboration, staff education, standardized protocols and targeted quality improvement initiatives, the

Bonita Springs, Florida The NCH Bonita Springs Freestanding Emergency Department, part of Naples Comprehensive Health, is a 12-bed facility staffed by a lean, but highly skilled interdisciplinary team. A recent key initiative was redesigned team workflows during high-acuity and overlapping emergencies. Nurses

Miami, Florida The Nicklaus Children’s Hospital Emergency Department implemented a comprehensive throughput strategy focused on daily performance reviews, interdisciplinary huddles, real-time census monitoring and hospital-wide escalation processes. ED leaders, operations administrators, providers and nursing teams collaborate throughout the day to proactively address

Port Jefferson, New York Front-line nurses at Northwell Health Mather Hospital led an initiative that improved nurse communication and patients’ understanding of discharge medications. The nurses developed easy- to-understand medication pamphlets, which are now incorporated into the discharge process to provide consistent