Fort Myers, Florida Two key emergency department initiatives significantly improved quality outcomes and patient flow at Lee Health HealthPark Medical Center. First, the implementation of a dedicated PIVOT  nurse to greet and quickly assess all walk-in patients for high-risk conditions—especially stroke—has

Philadelphia, Pennsylvania At Jefferson Frankford Hospital’s emergency department, patient flow and care quality are enhanced through the early initiation of workups byadvanced practice providers in triage. Supporting this process, the resource nurse plays an integral role by assisting APPs in implementing

Cherry Hill, New Jersey Staff at the 25-bed Jefferson Health Cherry Hill emergency department started two initiatives to address key challenges in the ED. First, thedepartment launched a comprehensive charge nurse training program in collaboration with physician leadership. This eight-hour course

Bronx, New York Montefiore Einstein’s Jack D. Weiler Emergency Department – a high-volume, 90-bed department – is committed to advancing patient safety through front-line-driven innovation and technology. Initiatives such as moving patients who could sit upright, rather than in beds and

Vineland, New Jersey Despite high ED volumes —nearly 70,000 visits in 2024—the Inspira Medical Center-Vineland Emergency Department team successfully implemented initiatives that reduced the number of people leaving without treatment and better met the needs of unhoused patients.Flow nurses were incorporated

Falls Church, Virginia Inova Fairfax Hospital Adult Emergency Department has reconfigured staff roles to better manage its high patient volume of more than 110,000 visits annually. The team implemented dedicated roles to optimize departmental throughput, including triage team leads, throughput coordinators

Huntington, New York Communication has been the driving force for the team at Huntington HospitalReichert emergency department in its pursuit of quality outcomes and a positivepatient experience. In its efforts to provide that, the team includes the patient every step of

Houston, Texas Since opening 15 years ago, Houston Methodist West has embraced a mission of being “intensely collaborative” which guided the emergency department’s efforts to providing improved care – and earning an ENA Lantern Award.The team maintained low staff turnover, fostered

Sugar Land, Texas The Houston Methodist Sugar Land Hospital emergency department collaborated with the obstetric team to identify risks and hospital throughput challenges. Together they updated protocols to redirect all obstetric patients to the OB unit, regardless of gestational age, and

Hackettstown, New Jersey From 2022 to 2024, Hackettstown Medical Center’s 12-bed emergency department saw an increase of more than 1,200 visits. In response, the team improved triage efficiency through shared governance and reintroduced nurse-physician collaborative triage. Nurses initiated early workups, used