St. Petersburg, Florida Two initiatives are transforming patient care and staff empowerment in the 29-bed Orlando Health Bay Emergency Department in St. Petersburg. The organization Pinellas Matters brings hope to patients battling addiction by embedding recovery specialists—many in recovery themselves—directly into

Ocoee, Florida The team at Orlando Health - Health Central Hospital’s emergency department launched two initiatives that have been important to improving patient flow and increasing staff retention. The department’s long door-to-provider times were impacting patient satisfaction and quality of care.

Orlando, Florida In December 2023, Orlando Health Arnold Palmer Hospital for Children’s emergency department introduced a provider in triage, or “team triage,” process. At the time, the ED’s left-without-treatment rate exceeded 4 percent. Through team triage, advanced practice providers conduct rapid

Columbus, Ohio OhioHealth Riverside Methodist Hospital, a five-time Magnet-designated facility and a Level II trauma center, is recognized for its commitment to nursing excellence and high-quality patient care and safety in its 110-bed emergency department. To enhance safety within the behavioral

Chicago, Illinois At this busy 90-bed department that sees more than 100,000 patient visits a year, stretcherside clinical staff often participate in nurse-led improvement projects for the betterment of patient outcomes and clinical staff workflow. Throughout the 2024 fiscal year, the

New York, New York To improve response times for critical patients in this increasingly busy 26-bed department, the ED team at Northwell Greenwich Village Hospital implemented a clinical upgrade assignment process. Previously, upgrades were called by triage nurses without assigned providers,

Demorest, Georgia NGMC Habersham joined the Northeast Georgia Health System in 2023 as an established asset to the rural community, committed to improving the health of its population with several recent clinical- and community-facing initiatives. One project supported by the ED

New York, New York NewYork-Presbyterian Weill Cornell emergency department serves a diverse patient population, providing care to more than 90,000 patients annually. Recognizing the impact of workplace stress on staff well-being and performance, the ED team introduced a comprehensive stress reduction

Newton, New Jersey Newton Medical Center has undertaken multiple initiatives within its care area to better serve its community. From 2023 to 2024, the 58-bed department achieved a 71 percent reduction in door-to-needle times for administering Tenecteplase to stroke patients. A

Wilmington, Delaware Proactive, data-driven care has led to marked reductions in sepsis and IV infiltrations among the roughly 57,500 patient visits Nemours Children’s Hospital sees each year.Recognizing the urgency of pediatric sepsis, the ED launched a multidisciplinary taskforce to reduce the