Dade City, Florida By implementing a vertical fast-track model, optimizing patient flow and empowering interdisciplinary collaboration, the AdventHealth Dade City Emergency Department team has safely managed increasing patient volumes while reducing lobby wait times and the number of patients leaving without being

Denver, Colorado These front-line-driven improvements in the 10-bed Southmoor Emergency Room & UC demonstrate a sustained culture of safety, reliability and continuous process improvement. When door- to-EKG compliance for chest pain patients was only 50 percent, the team identified inconsistent communication between

Ukiah, California Adventist Health Ukiah Valley Emergency Department focused on reducing workplace violence and preventing employee injuries facility wide. Through enhanced staff education, de-escalation training, security partnerships and timely event reporting, the department works to identify risks early and create a safer

Medina, Ohio To improve patient flow and reduce transfer delays, the Cleveland Clinic Medina Hospital Emergency Department designed and standardized an ED-to-inpatient nursing handoff process. Using an electronic SBAR handoff tool, secure chat notifications and real-time visual tracking icons, the team streamlined

Weston, Florida Nursing care at the Cleveland Clinic Weston Emergency Department extends beyond discharge through a comprehensive callback program. Every patient receives a follow-up call to ensure appropriate post-visit care. Caregivers are given dedicated, distraction-free time to connect meaningfully with patients.

Mountain View, California The El Camino Health Emergency Department Mountain View significantly improved sepsis care through a nurse-driven quality improvement initiative. Front-line sepsis champions collaborated with clinical nurse specialists and information technology team members to implement an electronic sepsis screening tool and

Concord, Massachusetts Despite sustained increases in patient volume and prolonged boarding, the 22-bed Emerson Health Emergency Department maintained a left without being seen rate below both state and national benchmarks. This performance reflects the team’s ability to adapt workflows while preserving timely

Libertyville, Illinois The Advocate Condell Medical Center Emergency Department implemented a Medical Screening Exam program to evaluate patients at the front end of care and begin treatment sooner. Providers, nurses and support staff work as a team to quickly assess needs, initiate

Johns Creek, Georgia Recognizing the unique needs of pediatric emergency patients, the 31-bed Emory Johns Creek Hospital Emergency Department launched a multidisciplinary pediatric readiness initiative focused on improving pediatric-specific equipment availability, staff education, policies and patient care processes. Through collaboration among nurses,

Elgin, Illinois As part of the Sherman Hospital Emergency Department’s initiative to see patients quickly and reduce delays in care, front-line nurses partnered with physicians and leaders to develop nursing-driven order sets for common ED presentations. Through shared governance, interdisciplinary collaboration and