Jefferson Frankford Hospital Emergency Department
Philadelphia, Pennsylvania
Jefferson Frankford Hospital Emergency Department
At Jefferson Frankford Hospital’s emergency department, patient flow and care quality are enhanced through the early initiation of workups by
advanced practice providers in triage. Supporting this process, the resource nurse plays an integral role by assisting APPs in implementing evidence-based order sets and facilitating timely diagnostic and treatment interventions.
The resource nurse maintains ongoing communication with patients during their wait times, conducts regular reassessments and manages expectations to ensure timely recognition of any clinical changes. This proactive engagement helps reduce the number of patients who leave without being seen and supports a safer, more responsive, care environment.
In addition to clinical support, the resource nurse contributes to patient engagement by providing education, status updates and clear communication, which enhance both patient satisfaction and outcomes. By functioning as a key liaison between the patient and clinical team, the resource nurse ensures continuity of care from triage through treatment.
Overall, the collaboration between APPs and the resource nurse in triage is a critical component in optimizing emergency department efficiency, improving patient experience and ensuring high-quality care delivery.
advanced practice providers in triage. Supporting this process, the resource nurse plays an integral role by assisting APPs in implementing evidence-based order sets and facilitating timely diagnostic and treatment interventions.
The resource nurse maintains ongoing communication with patients during their wait times, conducts regular reassessments and manages expectations to ensure timely recognition of any clinical changes. This proactive engagement helps reduce the number of patients who leave without being seen and supports a safer, more responsive, care environment.
In addition to clinical support, the resource nurse contributes to patient engagement by providing education, status updates and clear communication, which enhance both patient satisfaction and outcomes. By functioning as a key liaison between the patient and clinical team, the resource nurse ensures continuity of care from triage through treatment.
Overall, the collaboration between APPs and the resource nurse in triage is a critical component in optimizing emergency department efficiency, improving patient experience and ensuring high-quality care delivery.