Houston Methodist Sugar Land Hospital Emergency Department

Sugar Land, Texas
Hospital emergency department staff group photo outside Emergency entrance, team members in blue scrubs and leadership in professional attire.

Houston Methodist Sugar Land Hospital Emergency Department

The Houston Methodist Sugar Land Hospital emergency department collaborated with the obstetric team to identify risks and hospital throughput challenges. Together they updated protocols to redirect all obstetric patients to the OB unit, regardless of gestational age, and implemented an ED algorithm to streamline decision-making, reducing wait times and complications. Regular interdisciplinary meetings between ED staff and OB hospitalists enhanced communication and responsiveness. Additionally, the electronic health record was revised to better document blood loss, and OB triage kits containing educational resources and supplies were implemented. This collaborative approach strengthened patient safety, improved care efficiency and fostered interdepartmental teamwork.

Also in 2024, a critical IV pump shortage led to delays and unsafe workarounds. Despite earlier efforts, the issue persisted, impacting patient safety and staff morale. The ED led a team including supply chain, environmental services, inpatient units, transportation and procedural services. They implemented a centralized pump inventory with real-time tracking, standardized workflows and scheduled pickups. Within several months, the initiative increased pump availability by 260 percent, improved scanning compliance and reduced unsafe equipment use. This collaborative effort boosted staff morale, improved efficiency and fostered a culture of safety.

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