Decatur, Georgia The Emory Decatur Hospital emergency department has transformed and redefined patient care, resulting in reduced patient wait times, improved satisfaction and minimized left-without-being-seen rates. By adding a dedicated provider-nurse team at the point of entry, each patient can be

Opelika, Alabama East Alabama Medical Center’s 34-bed emergency department sees approximately 42,000 patient visits per year as a Level III trauma, Levell II primary stroke and sexual assault treatment center.Two key initiatives within the ED include advocating for vulnerable populations and

Port Saint Lucie, Florida Cleveland Clinic Tradition Hospital Emergency Department is a 27-bed comprehensive stroke center that provides emergency care to more than 49,000patients annually, including 5,400 pediatric visits. Over a year’s time, thedepartment achieved significant improvements in patient experience, evidenced

Stuart, Florida Cleveland Clinic Martin North Hospital’s 34-bed emergency department, whichincludes eight fast-track chairs, has achieved notable improvements in sepsis care, patient satisfaction and reducing its left-without-being-seen rate. A revised sepsis protocol now ensures antibiotics are administered within 60 minutes of

San Antonio, Texas Over the past year, this 10-bed freestanding emergency department collaboratedwith leaders from the pediatric ED, NICU and pediatric transport team to enhance pediatric readiness across adult facilities in the system. This initiative included developing pediatric supply lists, running

Atlanta, Georgia With more than 180 procedural sedations performed each month, the emergency department at Children’s Healthcare of Atlanta at Scottish Rite needed more resources to ensure patients could receive timely sedation care. A Sedation Oversight Committee comprised of ED physicians,

Dallas, Texas The Children’s Health Children’s Medical Center-Dallas emergency department team developed waiting room reassessment guidelines that have contributed tosignificant increases in patient reassessments and improved patient satisfaction.This effort included clearly defined paramedic roles and responsibilities, as well as standardized frequency

Grand Island, Nebraska During its quality analysis for pediatric readiness certification, the CHI Health St. Francis Hospital emergency department team recognized a need to enhancepediatric pain management strategies to ensure optimal comfort and minimizedistress for its young patients. A comprehensive, multi-pronged improvement

Bethpage, New York The staff at St. Joseph Hospital’s emergency department reviewed its patientsatisfaction scores and took to heart feedback through its Voice of the Patientprocess, identifying a need to streamline triage protocols and procedures. The team rolled out a multifactorial

Newport News, Virginia Mary Immaculate Hospital’s 15-bed emergency department has made significantstrides in advancing patient care, safety and the overall experience, reinforcing its deep commitment to serving the community with compassion and clinicalexcellence.As part of ongoing enhancements, the department implemented a