Bon Secours Mary Immaculate Hospital Emergency Department
Newport News, Virginia
Bon Secours Mary Immaculate Hospital Emergency Department
Mary Immaculate Hospital’s 15-bed emergency department has made significant strides in advancing patient care, safety and the overall experience, reinforcing its deep commitment to serving the community with compassion and clinical excellence.
As part of ongoing enhancements, the department implemented a series of process improvements designed to ensure timely, efficient and high-quality emergency care for every patient. These improvements help prioritize patients, reduce unnecessary delays and ensure a smoother experience from arrival to discharge or admission.
One of the most meaningful outcomes of these efforts has been a reduction in the number of patients who leave the emergency department before being seen by a health care provider. This metric is widely recognized as a key indicator of access to care, patient trust and satisfaction. These achievements reflect the dedication of the emergency department team to clinical excellence, operational efficiency and a deeply patient-centered approach.
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