The Christ Hospital – Liberty Township Emergency Department
Liberty Township, Ohio Following its May 2025 Team Member Engagement Survey, The Christ Hospital - Liberty Township Emergency Department identified meaningful, non-monetary recognition as an improvement opportunity. Leadership partnered with front-line nurses and staff to develop sustainable recognition strategies, including enhanced
The Hospital of the University of Pennsylvania Emergency Department
Philadelphia, Pennsylvania High patient volume combined with boarding contributed to prolonged waiting room times in the 66-bed emergency department at The Hospital of the University of Pennsylvania. In response, the ED team partnered with the patient and guest relations department to
The Mount Sinai Hospital – Saul Family Emergency Department
New York, New York When The Mount Sinai Hospital - Saul Family Emergency Department underwent a comprehensive ED redesign and expansion, nursing leadership partnered closely with frontline staff and interdisciplinary teams to redesign patient flow processes, optimize triage and treatment pathways
Pomona Valley Hospital Medical Center
Pomona, California The Pomona Valley Hospital Medical Center ED implemented a nurse-led, physician-partnered sepsis recognition and response program to improve sepsis bundle compliance. Through shared governance, bedside nurses helped design and implement a standardized sepsis screening tool, a two-tier Gold Alert
The Queen’s Medical Center
Honolulu, Hawaii Reducing the length of stay for inpatient holds at The Queens Medical Center Emergency Department remains a significant challenge requiring a hospital-wide approach. Surge protocols use ED and inpatient capacity, throughput and acuity to identify overcrowding. It also is
Prisma Health Greenville Memorial Hospital Emergency Department
Greenville, South Carolina The emergency department at Prisma Health Greenville Memorial Hospital implemented a number of measures to further prevent workplace violence. Equipment and systems include Humane Shield, bite gloves placed for quick access, and alerts to hospital law enforcement when
Reston Hospital Center Emergency Department
Reston, Virginia In 2025–2026, the Reston Hospital Center Emergency Department prioritized optimization of the discharge patient pathway through a series of staff-led performance improvement initiatives. Enhancements in triage processes, direct-to-bed placement, reduced provider greet times and more efficient disposition and physical
Saint Mary’s Hospital Emergency Department
Waterbury, Connecticut Patient feedback identified ED wait times as a major opportunity for improvement and a key driver of satisfaction at the Saint Mary’s Hospital Emergency Department. To address this, the ED team implemented a Rapid Medical Evaluation model, partnering a
Santa Barbara Cottage Hospital Emergency Department
Santa Barbara, California What began as Santa Barbara Cottage Hospital’s ED nurses pursuing ultrasound-guided IV training evolved into an innovative, hospital-wide Vascular Access Team that transformed patient care and nursing practice. Led by ED nursing leadership, the program expanded from difficult
UCLA Santa Monica Nethercutt Emergency Department
Santa Monica, California A multidisciplinary team led by UCLA Santa Monica Nethercutt ED staff nurses redesigned waiting room workflows to address overcrowding by creating dedicated care spaces, defining nursing roles – including pivot, blood draw and medication nurses – and collaborating