Astoria, New York The emergency department at Mount Sinai Queens leverages shared governance and front-line leadership to drive quality outcomes. One initiative addressed a rise in undetected community-acquired pressure injuries. The team piloted a dedicated ED skin nurse role to assess

Brooklyn, New York The Mount Sinai Brooklyn emergency department focused on improving two specific patient outcomes: sepsis and community acquired pressure injuries. The team refined the process of identifying and treating sepsis patients through the integration of informatics-based tools in the electronic

Long Branch, New Jersey The emergency department leadership at Monmouth Medical Center continually works to enhance patient care by improving throughput and reducing wait times. Although turnaround times were satisfactory, the department implemented a throughput nurse role to further optimize patient

Lakewood, New Jersey The Monmouth Medical Center Southern Campus emergency department’s commitment to delivering high-quality age-sensitive care to older adults through evidence-based practices, education and environmental enhancements that promote safety and dignity for older adults not only led to a Lantern

Mobile, Alabama he Mobile Infirmary Emergency Department, which sees nearly 40,000 patient visits annually, focused on its stroke process to improve times and patient outcomes. The team set internal goals more stringent than the national benchmarks and has consistently exceeded them.

San Antonio, Texas Methodist Children’s Pediatric Emergency Department—a 28-bed Level III trauma ED—took a holistic approach to departmental improvement combining operational efficiency with a strong, supportive team culture. To better serve its approximately 44,000 pediatric patients, the ED management team redesigned

Baltimore, Maryland The MedStar Franklin Square Medical Center emergency department staff created a nine-bed specialty care area within the ED to serve as a dedicated stroke response unit. The team created this comprehensive stroke center to provide rapid, specialized care for

New York, New York   At Northwell Lenox Hill Hospital's emergency department, a new RN greeter program initiated by the ED staff is transforming the patient journey. This new role  allows for an immediate assessment of every patient upon arrival. This seemingly

Fort Myers, Florida Two key emergency department initiatives significantly improved quality outcomes and patient flow at Lee Health HealthPark Medical Center. First, the implementation of a dedicated PIVOT  nurse to greet and quickly assess all walk-in patients for high-risk conditions—especially stroke—has

Philadelphia, Pennsylvania At Jefferson Frankford Hospital’s emergency department, patient flow and care quality are enhanced through the early initiation of workups byadvanced practice providers in triage. Supporting this process, the resource nurse plays an integral role by assisting APPs in implementing