Grand Island, Nebraska During its quality analysis for pediatric readiness certification, the CHI Health St. Francis Hospital emergency department team recognized a need to enhancepediatric pain management strategies to ensure optimal comfort and minimizedistress for its young patients. A comprehensive, multi-pronged improvement

Bethpage, New York The staff at St. Joseph Hospital’s emergency department reviewed its patientsatisfaction scores and took to heart feedback through its Voice of the Patientprocess, identifying a need to streamline triage protocols and procedures. The team rolled out a multifactorial

Newport News, Virginia Mary Immaculate Hospital’s 15-bed emergency department has made significantstrides in advancing patient care, safety and the overall experience, reinforcing its deep commitment to serving the community with compassion and clinicalexcellence.As part of ongoing enhancements, the department implemented a

Billings, Montana By empowering nurses to act swiftly based on clinical judgment, the Billings Clinic Emergency Department and Level I Trauma Center team created a moreresponsive, efficient and collaborative emergency department.Among its recent initiatives was the implementation and expansion of nurse-driven

Cincinnati, Ohio The emergency department team at Bethesda North Hospital, a Joint Commission-validated primary stroke and thrombectomy capable center, focused on improving door-to-needle median Tenecteplase times. In early 2024, the organization developed an internal stroke team to meet the guideline for

Palmer, Massachusetts The emergency department at Baystate Wing Hospital worked to decreaseworkplace violence by improving the team’s response to aggressive patients onarrival. A pre-arrival alert is communicated to an ED hospital team, and they greet the patient with EMS or police

Coral Gables, Florida In early 2024, the Baptist Health Doctors Hospital ED launched a nurse practitioner-led initiative focused on improving throughput and reducing discharge delays. The project targeted key bottlenecks, such as pending urine collections, lab results and provider chart reviews.

Miami, Florida South Miami Hospital Emergency Department is committed to delivering safe, high- quality care for patients and staff. In response to rising workplace violence, a dedicated Workplace Violence Council was established to maintain a secureenvironment. The council enforces a zero-tolerance

Milwaukee, Wisconsin   To address rising patient volumes and improve care delivery, the Aurora St. Luke’s Medical Center Emergency Department team launched two strategicinitiatives. First, the Patient Flow Committee, led by the ED manager, redesigned intake operations following a nearby hospital closure.

Burlington, Wisconsin Recognizing the critical importance and impact of timely patient care, AuroraMedical Center-Burlington’s emergency department team focused on optimizing throughput and the significance of intentional patient rounds.The team implemented and successfully adopted a tele-triage model that accelerates door-to-provider times by