Winter Garden, Florida The AdventHealth FLAMINGO CROSSINGS Town Center EmergencyDepartment combined consumer experience with patient care to create anemergency department that empowers patients to help create a morecomforting room environment. As the official health care provider of the WaltDisney World Resort,

Orlando, Florida The Emergency Department at AdventHealth Palm Parkway serves a diversecommunity that includes local residents and visitors from around the world. Theteam is trained to recognize and respect the unique backgrounds, cultures andhealth care needs of every individual who comes

Merriam, Kansas The AdventHealth Shawnee Mission emergency department decreased theproportion of patients leaving before seeing a provider through the implementation of a Rapid Care Path, which included physical space redesign, workflow modifications and policy changes. The ED serves approximately 45,750 patients

Zephyrhills, Florida In the 26-bed AdventHealth Zephyrhills Emergency Department, two nurse-led initiatives led to improved patient care and operational efficiency. First, the implementation of an electronic SBAR reporting system transformed the handoff process to inpatient units. Spearheaded by ED nurses through

Concord, North Carolina Recognizing the critical impact of timely stroke care, Cabarrus Hospital’s emergency department staff focused on refining activation protocols to minimize delays and improve patient outcomes. By collaborating closely with the facility’s stroke coordinator and ED leadership, the team

Brooklyn, New York A mentorship program at NYU Langone Health – Cobble Hill Emergency Department plays a pivotal role in enhancing staff satisfaction and retention. By pairing experienced nurses with newer colleagues, the ED nursing staff fosters supportive relationships that contribute

McHenry, Illinois The multi-disciplinary triage committee at Northwestern Medicine McHenry Hospital’s emergency department created waiting room care bundles focused on providing a positive experience for patients in the waiting room. After implementing these care bundles, patient rating scores of “likelihood to

Braselton, Gerogia While volumes for this campus have increased by more than 2,700 patients for the year, the 27-bed emergency department’s left without being seen rate has trended from 1.2 percent in January 2023 to 0.65% at the end of the

Hartford, Connecticut In the Hartford Hospital Emergency Department, staff engagement has been a leading priority in order to drive best practices and ensure meaningful avenues of staff support. To promote shared governance, the department-based ED Professional Nursing Council was established, developed