Westerly, Rhode Island A strong partnership among stretcherside nurses, ED leadership, physicians and the medical information officer has driven substantial improvement in Yale New Haven Westerly Hospital Emergency Department’s sepsis care. Three years ago, SEP-1 compliance was 66.7 percent, prompting multidisciplinary efforts

Williamstown, Kentucky The St. Elizabeth Healthcare Grant County 11-bed critical access hospital emergency department demonstrates how exceptional patient care is not determined by a hospital’s size but by innovation, teamwork and an unwavering commitment to patients. The ED team implemented a “Boarding Pass”

Sacramento, California Emergency department leaders at Sutter Medical Center examined the issue of ED boarding when they determined many patients occupying in-patient beds were waiting for diagnostics and then discharged. The most consistent delay was for patients waiting for a cardiac stress

Providence, Rhode Island The Miriam Hospital Emergency Department, part of Brown University Health, successfully implemented two important initiatives aimed at improving access to care and enhancing workforce safety. The ED accelerated improvements through a culture of governance, decision-making and empowered nurse autonomy.

Paramus, New Jersey Through shared governance and collaborative leadership, the Valley Hospital Bolger Emergency Department transformed patient flow and the waiting experience by launching an interdisciplinary Wait Time Task Force. A strong partnership of the operational teams led to solutions including a real-time

Hendersonville, North Carolina UNC Health Pardee’s Emergency Department has implemented a comprehensive workplace violence prevention program focused on staff safety, early intervention and enhanced behavioral health expertise. Dedicated behavioral health nurses in the ED provide specialized assessment and de-escalation support, while all