New York, New York The “BeSAFE” training program created in the Mount Sinai West emergency department was designed in collaboration with behavioral health to be a universal precaution to prevent injuries from workplace violence. Three team members began the planning process

New York, New York Over a six-month period, the Mount Sinai Morningside ED dedicated immense effort to refining processes and enhancing patient outcomes for acute stroke patients. Through in situ simulations and various tests of change, the nurses meticulously improved individual

The Woodlands, Texas Improving throughput was a paramount goal in 2023 for Houston Methodist The Woodlands Hospital’s emergency department, where staff worked to enhance the efficiency of operations while maintaining the highest standards of patient care. They focused on reducing the

Oceanside, New York The emergency department at Mount Sinai South Nassau implemented six key objectives that led to a significant reduction in the left without being seen rate. Even with a substantial increase in patient volume, the department has maintained a

San Antonio, Texas Methodist ER Alamo Heights, an eight-bed free-standing emergency center, proudly serves its namesake community with a mission to provide exceptional and affordable healthcare that is accessible to all, guided by the principle of serving humanity to honor God.

Dallas, Texas Methodist Dallas Medical Center’s emergency department had faced the lowest patient experience scores since before the COVID-19 pandemic for several reasons: increased volume, higher acuity, and slow throughput times due to congestion on the inpatient units. The team leaned

Hollywood, Florida Memorial Regional Hospital is a Level 1 Trauma Center equipped to handle the most critical emergency situations. The 863-bed facility, one of the largest in Florida, treats more than 95,000 patients per year through its 84- bed adult emergency

Houston, Texas Located in the heart of Houston, Memorial Hermann-Texas Medical Center’s Emergency Department, founded in 1925, is a 65-bed, level 1 adult and pediatric trauma center, comprehensive stroke center, and chest pain center. In partnership with McGovern Medical School at the

Phoenix, Arizona A clinical nurse in Mayo Clinic's Emergency Department in Arizona brought forward the idea of a checklist to assist in the timely intervention and quality care for suspected stroke patients. Supported by clinical committees and interprofessional and interdepartmental collaboration,

Houston, Texas The ED developed and committed to a robust forensic nurse program in the department. The team’s intent was to stop patients from being transferred to other hospitals after a traumatic event and allow them to get care and resources