Glendale, California Ambulance patient offload time is a key metric in emergency care, reflecting how quickly patients are transferred from EMS to hospital staff. Prolonged APOT impacts patient outcomes, ED flow and community EMS availability. Recognizing this, the USC Verdugo Hills

Pittsburgh, Pennsylvania The Oncology Emergency Department at UPMC Shadyside’s emergency department is a distinguishing feature of this ED that saw more than 47,700 patient visits in 2024. A need for this innovative subsect was identified in 2017, when data revealed that

Kansas City, Kansas The University of Kansas Health System Emergency Department-Legacy Campus houses the forensic program, which has grown from one full-time nurse in 2022 to four in 2024. That year, the forensic team completed 457 consults, representing a 198 percent

Iowa City, Iowa Over the past two years, the emergency department team at the University of Iowa Health Care Medical Center University Campus prioritized key initiatives to improve patient throughput and foster a resilient, supportive professional environment. The team implemented several innovative

Batavia, New York In early 2023, the United Memorial Medical Center emergency department experienced a significant increase in patients leaving prior to discharge that coincided with an increase in ED  volume. Because patients who wait longer to be seen by a

Gainesville, Florida Over the past two years, nursing leaders at UF Health Shands Emergency Center–Springhill, an 11-bed freestanding emergency department, collaborated with emergency medicine and stroke neurology to improve stroke care metrics. Key goals included reducing door-to-provider and door-to-CT times and

Gainesville, Florida A multidisciplinary team at the 14-bed UF Health Shands Emergency Center-Kanapaha developed a telehealth algorithm to support emergency physicians during imminent deliveries at freestanding emergency departments. Through extensive collaboration and the implementation of structured protocols, the initiative made significant

Orange, California In alignment with its focus on nursing quality and continuous improvement, the emergency department at the UCI Medical Center – a Level I adult trauma center, which is also a, Level II pediatric trauma, regional burn center and a

Villa Rica, Georgia Tanner Medical Center Villa Rica Emergency Department, a critical access point for emergency care across three Georgia counties, developed two initiatives to enhance patient throughput and satisfaction. The 37-bed ED now has a designated overflow space and a

Carrollton, Georgia The 49-room emergency department at Tanner Medical Center–Carrollton, which serves west Georgia and east Alabama, significantly improved triage throughput by expanding staffing to support patient flow, lab collection and treatment initiation. The efforts resulted in a consistently low left-without-being-seen