Parma, Ohio At the MetroHealth Medical Center Parma Emergency Department, a safety net hospital that sees more than 31,000 patient visits annually, leadership responded to increasing left without being seen rates through a data-driven workforce initiative. Using patient volume, acuity, boarding

State College, Pennsylvania Mount Nittany Medical Center’s ED-specific orientation program is designed to provide a structured yet individualized transition to emergency nursing practice. Nurses are enrolled in a year-long, three-phased emergency nurse residency program, which integrates didactic education, hands-on skills and

Gainesville, Georgia Northeast Georgia Medical Center – Gainesville’s emergency department team understands the prevalence and negative impact of ED boarders. In the 80-bed department, staff have worked to not only decrease turnaround times but also to improve the experience for boarded

Winfield, Illinois Following concerns regarding staff safety in the triage area, Northwestern Medicine Central DuPage Hospital Emergency Department leadership collaborated with executive leadership, Security, Workforce Safety, and the Professional Governance Council to implement a comprehensive workplace violence mitigation strategy. Enhancements included

Huntley, Illinois When data revealed that 45 percent of patients were not triaged within 10 minutes of arrival at Northwestern Medicine Huntley Hospital’s emergency department, the team launched a throughput initiative to improve patient safety and timely care. A standardized focused

DeKalb, Illinois Through shared governance, team-building activities, staff recognition and enhanced teamwork processes, Northwestern Medicine Kishwaukee Hospital's emergency department improved key RN engagement indicators. Through collaborative efforts, nurse turnover decreased from 20.9 percent to 11.5 percent. A follow-up pulse survey showed

Norwalk, Connecticut Following the COVID-19 pandemic and the closure of Norwalk Hospital’s inpatient pediatric unit, the Norwalk Hospital Emergency Department led a strategic initiative to restore community confidence and bring pediatric patients back to the hospital. A dedicated pediatric emergency center

Brick, New Jersey Demonstrating creativity and resilience in managing more than 64,000 visits in 2025, Ocean Medical Center’s Emergency Department enhanced its care for the community by implementing a front-end treatment area. This innovative space features 12 vertical beds, which allow

Jacksonville, North Carolina The 39-bed Onslow Memorial Hospital Emergency Department, part of UNC Health, implemented a “No Detours to Care” initiative to improve patient flow and reduce delays in treatment. This model prioritizes immediate placement into care areas, rapid provider evaluation

Lancaster, Pennsylvania Penn Medicine Lancaster General Hospital Emergency Department focused on improving the patients’ experience while they were receiving care in the ED. The team created the triage coordinator, an operational role for nurses that focuses on positively impacting patient flow