Vail Health Hospital Emergency Department

Vail, Colorado

Vail Health Hospital is a 56-bed rural, community hospital and Level III Trauma Center in Eagle County, Colorado. Our mission is elevating health across our mountain communities. We are very proud of the excellent care we provide at our 19-bed emergency department to our approximately 13,000 patients annually. Our ED has achieved the Press Ganey Guardians of Excellence Award for three years in a row for being leaders in patient experience and 36 consecutive months of patient experience scores above the 95th percentile. We are also an ANCC Pathways to Excellence designated organization. Some of our accomplishments include our shared governance model, innovative staffing plans, focus on staff wellbeing and wellness, patient call backs and exceptional staff education. Quality initiatives include reduction of door to ECG times on chest pain patients, STEMI door to balloon times, dedication to alternatives to opioids (ALTO), hand hygiene and utilization of barcode technology for specimen collection and medication administration. We also take great pride in our evidence based standardized approach to suicide prevention and falls prevention. We are honored to be selected as a first time Lantern Award recipient.